The passing of a loved one can be a difficult time for family and friends. As a funeral home, offering aftercare services to your clientele is invaluable in helping them through this trying period. Though the traditional funeral service and burial are necessary components of the process, there are other services you can provide as well. Here is an overview of some of the aftercare services you should consider for your funeral home.
Memorial Programs & Videos
Creating a program or video that captures and celebrates the life of the deceased can be a great way to honor their memory. You can use photos, videos, quotes, and stories to create something truly special that captures their essence. Memorial programs will also serve as keepsakes for family members and friends who could not attend the service due to distance or health restrictions. Depending on your resources, you may also consider live streaming funerals or memorials so that remote relatives can still be included in the proceedings.
Grief Support Services
When someone loses a loved one, it’s important to provide them with grief support services such as counselling and group sessions. Many people find comfort in talking about their feelings with others who have gone through similar experiences. Consider working with therapists or grief counselors so that you can refer families to someone who understands what they are going through emotionally. Additionally, having access to resources like books and websites about bereavement will also be helpful for those who need more information about how best to cope during this difficult period.
Ongoing Assistance & Remembrance Events
Finally, offering ongoing assistance throughout the grieving process is always appreciated by bereaved families. This could include hosting remembrance events such as candlelight vigils or tree planting ceremonies where families come together to honor their loved ones while helping each other heal in the process. Another option would be creating a memorial website where family members can post memories and photos which serves as an online hub for sharing memories long after the funeral service has ended.
Consider Providing Aftercare Services at Your Funeral Home
By providing these additional services at your funeral home, you are showing clients that you understand their pain and sorrow during this time of loss and want to help them cope in any way possible. Offering aftercare services helps show clients that they are not alone, and they have support when they need it most—at every step of their journey from grief to healing—and gives them tools to keep their beloved’s memory alive long after they pass away.
About MKS&H: McLean, Koehler, Sparks & Hammond (MKS&H) is a professional service firm with offices in Hunt Valley and Frederick. MKS&H helps owners and organizational leaders become more successful by putting complex financial data into truly meaningful context. But deeper than dollars and data, our focus is on developing an understanding of you, your culture and your business goals. This approach enables our clients to achieve their greatest potential.